Developing a culture for Continuous Improvement

 

ISO9001

The ISO 9001 series of standards form the basis and framework of an effective management system for all types of business covering virtually all industry sectors. The standards were developed and published by the International Organization for Standardization (ISO) and have over 100 member countries. Increased demand for quality management systems are a pre requisite for doing business and with expanding global competition this has lead to higher customer expectations with regard to quality. To be competitive, businesses need to have processes that are based on effective and efficient systems.

 

ISO9004

In today’s demanding business world it is not enough to just be compliant with ISO9001. That is why ISO9004 (guideline for Performance Improvements) is such an important part of any audit. It enables the auditor to look for Opportunities for Improvement (OFI`s) and monitor/measure the inputs and outputs of the improvement process.  

What are the benefits of ISO 9001?

Your business can realize the following benefits:

Improved Customer Satisfaction
Greater Quality Awareness
Higher Real and Perceived Quality
Positive Cultural Change
Real and Sustainable Improvements                                                                                      
Increased productivity
Reduced Costs                                                                                                                                                                    
Competitive Edge                                                                                                                                                    Increased M
arket Share                                                                                                                          

 

If you are a business

You cannot afford to ignore the requirements of a systemized approach to Quality Management. There are a number of reasons for undertaking ISO 9001, everybody has different reasons for wanting to implement a Quality Management System. Varying from having poor customer satisfaction ratings, wanting to qualify onto a customers Approved Supplier List, wanting a qualification and recognition of being a “Quality” company. In most companies the ISO standards are essential to improving your service.

If you are a customer

ISO 9001 will provide an additional level of security that “Quality Assured Company” means audited, approved and pre qualified to supply you the customer. If a business is ISO 9001 registered, it means that they have met the requirements of the standard, have been assessed by an independent third party and therefore are a more quality driven business than a company that has not undertaken ISO 9001 certification. A commitment to Continuous Improvement leads to prevention techniques being established which drives quality to new levels of measured achievement. 

 

Benefits of ISO 14001 Registration?

Many organizations are now being forced to show commitment to demonstrating that they have an effective environmental management system in place to reduce the impact that they have on the
environment. One way of demonstrating this commitment, as well as compliance with environmental legislation, is by achieving the internationally recognized environmental standard ISO 14001.

By achieving this award the company can also obtain the following benefits:

·            Improved public image

·         Reduced waste etc

·        Reduced energy consumption

.     Reduced risk of litigation

.     Improved work environment

.        Safeguard existing markets

 

Training Courses 2008

 

ISO 9001:2000 Internal Auditing(Process Model)

2 day course and 1 day workshop

 

Price per delegate: $495 or in house for $3960 for upto 16 delegates

 

Dates: Please contact Glenn Shenton at isoglenn2000@fuse.net

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Quality Management Systems - Environmental Management Systems